1. Which is better, Natural Stone or Quartz?
Here at JGI we feel that both are premium products for countertops and
other applications. Natural stone has the uniqueness and natural beauty that
man cannot duplicate. Quartz on the other hand has the consistency that
granite does not.
2. What is involved in
sealing natural stone tops? How often? Will any type of sealer work?
Before the natural stone leaves the fabrication facility, it is sealed with
a silicone based sealer to help prevent staining and water infiltration into
the stone. We recommend to our customers that they seal their tops annually
with a sealer that we can provide. Any natural stone sealer will work, but
we feel that our product is the best.
Click Here For More Information
3. Will granite scratch,
Granite can scratch, but only from a material that is harder that granite.
There is no countertop that is scratch proof. Granite will burn up to a
certain temperature. In most cases it will not. We recommend having a
cutting board and trivet for hot plates.
4. Is it true that quartz won’t scratch or burn?
Quartz can scratch and burn. Quartz is composed of 93% natural quartz and 7%
resin. Quartz is one of the hardest minerals on the face of the earth and is
very difficult to scratch. The 7% resin that makes up the pigments and the
epoxy that actually keeps the quartz together can burn. We recommend having
a cutting board and trivet for hot plates.
5. Is it true that I cannot clean my natural stone with anything but soap
It is recommended by the Marble Institute of America that you clean your
natural stone product with anti-bacterial soap and water. There are natural
stone cleaners in the market that you can buy, which has been approved by
the Marble Institute. We feel like anti-bacterial soap and water is the
Click Here For More Information On Care And Cleaning Of Your Natural Stone
6. Are there different qualities of granite?
Yes, there are different qualities of granite. Johnson Granite uses only
first quality material. There are commercial grades that are used for
building veneering and other purposes. For countertop polished stone, we use
the very best on the market.
7. What makes one stone more expensive than another?
The price of natural stone is based on where it is quarried and what those
quarries charge for it. Most natural stones are imported from other
8. How do I get an estimate?
Email us at
email@example.com, give us a call
and/or fax in information, including a drawing. We like to see a “rough”
sketch of your project. Please be sure to send any contact information if we
should have any questions.
9. What is included in an estimate from Johnson Granite Inc.?
Our estimates are a “turn-key” price based on your specific needs. It
includes fabrication, installation and sales tax (where applicable).
Typically fixtures (sink & faucets) are not included. We do sell sinks, if
interested, at an additional cost.
10. Can I lay out my slabs?
Absolutely! We recommend that you do so, especially if you have chosen an
exotic stone. You can choose where you would like your tops to be cut from
out of the slab.
11 .Where can I go to choose my natural stone?
We would like for you to first come to our facility to see what we have in
stock. We do not have the facility to stock all colors available. We do have
wholesale suppliers that you can visit in surrounding areas that have
numerous natural stone products to choose from. They are a “warehouse” type
atmosphere. They do not provide the customer service that you may possibly
expect. By coming to Johnson Granite first, we can help show edge profiles
examples and help answer any questions you may have.
12. Do you have all the colors of granite at JGI?
No we do not. Typically we carry about 80 colors here at our facility in
slab form. We being a fabrication facility, we do not have enough space to
carry all colors in slab form. We do have a wonderful showroom full of many
13. How do I support overhang?
As a general rule for natural stone products, anything with an overhang of
more than 10 inches needs to have a support. If you have any questions on
how many you would need for a specific area, please ask one of the Johnson
Granite professionals. We offer a 3/8” Steel Brace for countertop support.
14. Will my kitchen have a seam?
Typically most kitchen applications and some bath applications will have a
seam. The average size of the slabs are 114” x 66”, some are smaller and
some are larger. Our seams are butted tight together with an epoxy color
filler and are smooth to the touch on the surface. Come visit our showroom
for some examples of seams in a kitchen.