1. Which is better, Natural Stone or Quartz?
Here at JGI we feel that both are premium products for countertops and other applications. Natural stone has the uniqueness and natural beauty that man cannot duplicate. Quartz on the other hand has the consistency that granite does not.

2. What is involved in sealing natural stone tops? How often? Will any type of sealer work?
Before the natural stone leaves the fabrication facility, it is sealed with a silicone based sealer to help prevent staining and water infiltration into the stone. We recommend to our customers that they seal their tops annually with a sealer that we can provide. Any natural stone sealer will work, but we feel that our product is the best.

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3. Will granite scratch, burn?
Granite can scratch, but only from a material that is harder that granite. There is no countertop that is scratch proof. Granite will burn up to a certain temperature. In most cases it will not. We recommend having a cutting board and trivet for hot plates.

4. Is it true that quartz won’t scratch or burn?
Quartz can scratch and burn. Quartz is composed of 93% natural quartz and 7% resin. Quartz is one of the hardest minerals on the face of the earth and is very difficult to scratch. The 7% resin that makes up the pigments and the epoxy that actually keeps the quartz together can burn. We recommend having a cutting board and trivet for hot plates.

5. Is it true that I cannot clean my natural stone with anything but soap & water?
It is recommended by the Marble Institute of America that you clean your natural stone product with anti-bacterial soap and water. There are natural stone cleaners in the market that you can buy, which has been approved by the Marble Institute. We feel like anti-bacterial soap and water is the best.

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6. Are there different qualities of granite?
Yes, there are different qualities of granite. Johnson Granite uses only first quality material. There are commercial grades that are used for building veneering and other purposes. For countertop polished stone, we use the very best on the market.

7. What makes one stone more expensive than another?
The price of natural stone is based on where it is quarried and what those quarries charge for it. Most natural stones are imported from other countries.

8. How do I get an estimate?
Email us at info@johnsongraniteinc.com, give us a call and/or fax in information, including a drawing. We like to see a “rough” sketch of your project. Please be sure to send any contact information if we should have any questions.

9. What is included in an estimate from Johnson Granite Inc.?
Our estimates are a “turn-key” price based on your specific needs. It includes fabrication, installation and sales tax (where applicable). Typically fixtures (sink & faucets) are not included. We do sell sinks, if interested, at an additional cost.

10. Can I lay out my slabs?
Absolutely! We recommend that you do so, especially if you have chosen an exotic stone. You can choose where you would like your tops to be cut from out of the slab.

11 .Where can I go to choose my natural stone?
We would like for you to first come to our facility to see what we have in stock. We do not have the facility to stock all colors available. We do have wholesale suppliers that you can visit in surrounding areas that have numerous natural stone products to choose from. They are a “warehouse” type atmosphere. They do not provide the customer service that you may possibly expect. By coming to Johnson Granite first, we can help show edge profiles examples and help answer any questions you may have.

12. Do you have all the colors of granite at JGI?
No we do not. Typically we carry about 80 colors here at our facility in slab form. We being a fabrication facility, we do not have enough space to carry all colors in slab form. We do have a wonderful showroom full of many color selections.

13. How do I support overhang?
As a general rule for natural stone products, anything with an overhang of more than 10 inches needs to have a support. If you have any questions on how many you would need for a specific area, please ask one of the Johnson Granite professionals.
We offer a 3/8” Steel Brace for countertop support.



14. Will my kitchen have a seam?
Typically most kitchen applications and some bath applications will have a seam. The average size of the slabs are 114” x 66”, some are smaller and some are larger. Our seams are butted tight together with an epoxy color filler and are smooth to the touch on the surface. Come visit our showroom for some examples of seams in a kitchen.
 

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